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Cookie Policy

Last updated: January 9, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit our website. They allow our website to recognize your device and remember certain information about your preferences or past actions.

2. How We Use Cookies

Konko uses cookies and similar tracking technologies to:

  • Enable essential website functionality
  • Remember your preferences and settings
  • Analyze how you use our website to improve your experience
  • Provide personalized content and features
  • Measure the effectiveness of our marketing campaigns

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

Legal Basis: Legitimate Interest (essential for website functionality)

Functional Cookies

These cookies remember your preferences and choices to provide a more personalized experience. They may include language preferences, region, or customized content.

Legal Basis: Consent

Analytics Cookies

We use these cookies to understand how visitors interact with our website. This helps us analyze traffic, measure performance, and improve our services.

Legal Basis: Consent

Marketing Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They may also be used to limit the number of times you see an advertisement.

Legal Basis: Consent

4. Specific Cookies We Use

Below is a detailed list of the cookies we currently use on our website:

Cookie Name Purpose Category Duration
konko_session Maintains user session and login state Essential Session
konko_preferences Stores user preferences and settings Functional 1 year
_ga Google Analytics - distinguishes users Analytics 2 years
_ga_[ID] Google Analytics - session identification Analytics 2 years
_gat Google Analytics - throttles request rate Analytics 1 minute
konko_marketing Tracks marketing campaign effectiveness Marketing 30 days

5. Third-Party Cookies

We may also use third-party services that place their own cookies on your device. These include:

5.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how you use our website.

5.2 Formspree

Our contact forms are powered by Formspree, which may set cookies for form functionality and spam protection.

6. Cookie Duration

Cookies may be either:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

7. Managing Your Cookie Preferences

7.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View cookies that have been set and delete them individually
  • Block third-party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

7.2 Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Site permissions → Cookies and site data

7.3 Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences for different cookie categories
  • Change your preferences at any time by clicking the cookie settings link in our footer

8. Impact of Disabling Cookies

If you choose to disable cookies, please note that:

  • Some parts of our website may not function properly
  • You may need to re-enter information more frequently
  • Some personalized features may not be available
  • We won't be able to remember your preferences

9. Do Not Track

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for handling Do Not Track signals, so our website does not respond to these signals. However, you can still control tracking through your cookie preferences and browser settings.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or by email for significant changes
  • Seek your consent again if required by law

11. International Data Transfers

Some of the cookies we use may result in data being transferred to countries outside your region. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Children's Privacy

Our website and services are not intended for children under 18. We do not knowingly collect information from children under 18 through cookies or other tracking technologies.

13. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

  • Address: 3 Tramway Ave, London E15 4PN, United Kingdom

14. Legal Basis and Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Withdraw Consent: You can withdraw your consent for non-essential cookies at any time
  • Access Information: Request information about the cookies we use and how they process your data
  • Object to Processing: Object to the use of cookies for certain purposes
  • Lodge Complaints: File a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated

ICO Contact: ico.org.uk | Phone: 0303 123 1113